Terms of Service

Please read these Terms of Service carefully before using the Brazillian Hair Hair website. By accessing or placing an order, you agree to be bound by these terms.

1. General Terms

By accessing our website, you confirm that you are at least 18 years old or have parental consent to use this site. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

All products are subject to availability. We make every effort to display colors and images accurately, but we cannot guarantee that your monitor's display will be exact. Prices are subject to change without notice.

• We reserve the right to limit quantities of any products.
• All descriptions and prices are subject to correction for errors or omissions.
• Promotional codes cannot be combined unless explicitly stated.

3. Orders & Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We accept the payment methods listed at checkout.

• Orders are not considered accepted until we send an order confirmation email.
• We reserve the right to cancel any order suspected of fraud or unauthorized activity.
• Prices do not include taxes or duties for international orders — these are the responsibility of the customer.

4. Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

Our return policy allows returns within 30 days of delivery for unused items in original condition. See our Shipping & Returns page for full details. Refunds are issued to the original payment method.

6. Intellectual Property

All content on this site — including text, graphics, logos, images, and software — is the property of Brazillian Hair Hair and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. User Conduct

You agree not to use our site for any unlawful purpose or to:

• Transmit any malicious code, viruses, or harmful material.
• Attempt to gain unauthorized access to our systems.
• Impersonate another person or misrepresent your affiliation.
• Harvest or collect user information without consent.

8. Limitation of Liability

Brazillian Hair Hair shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Brazillian Hair Hair and its affiliates from any claims, damages, or expenses arising from your violation of these terms or your use of the site.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Los Angeles County.

11. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the site constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms of Service, contact us at legal@brazilianhair.co.za.